Evaluator guide

Redesign sandbox

Move the levers yourself

Change any step’s disposition and watch the workflow recompute against the as-is baseline and HSG’s recommended design. A redesign the client has played with is a redesign the client owns.

MetricAs-isHSG recommendationYour scenario
Handoffs1033
Touch hours11.34.64.6
Cycle days62.628.128.1
Approval gates744
Steps161616

Step dispositions, Onboarding

Selection certified and tentative offer approved

45m touch · 26h elapsed · approval

Position funding confirmed against the salary line

30m touch · 54h elapsed · approval

Tentative offer extended and accepted

25m touch · 40h elapsed

Background investigation package initiated

60m touch · 96h elapsed

Suitability adjudication and interim determination

90m touch · 480h elapsed · approval

Firm offer released, entry-on-duty date set

30m touch · 34h elapsed · approval

Workspace, badge and physical access requested

20m touch · 72h elapsed

IT account, equipment and system entitlements requested

25m touch · 68h elapsed · approval

Contractor-supported role checked against the contract vehicle

35m touch · 60h elapsed

New-hire record created in the HR system

55m touch · 30h elapsed

Payroll, benefits and time-tracking enrollment

50m touch · 46h elapsed

Orientation scheduled and mandatory training assigned

40m touch · 88h elapsed

Supervisor onboarding checklist issued and tracked

30m touch · 120h elapsed

Position description and performance plan issued

65m touch · 140h elapsed · approval

Day-one readiness confirmed across directorates

40m touch · 52h elapsed

Personnel action documented to the official file

35m touch · 96h elapsed · approval

Recompute model: absorbed steps keep 35% of touch and 30% of queue; automated steps keep 15% and 20%; retired steps are removed; kept steps retain their queue less routing overhead. In a live engagement these factors are calibrated per client from the evidence base, not assumed.